Congratulations to our User Experience Librarian, Eric Jeitner, and Outreach Librarian, Joyce DeStasio on the publication of their article, "Adjust the Process: Developing and Implementing an Academic Library Assessment Cycle." Suggest: "This article, outlining Bjork Library's assessment cycle, was also written with Alaina Walton, Stockton's Director of Academic Assessment, and Dana Jackson, our former Library Assistant (currently an MLIS student at Simmons University). The article discusses the history and conceptual process of the cycle, which is a practical model for assessing academic library services, specifically: website usability; library space; library instruction; library resources; public services and staffing; and outreach. The article also describes the standing library committee that designed the cycle and explains the methods and findings of the first cycle. Limitations and advantages of this model, as well as best practices derived from the experiences, are also discussed.
If you are interested in learning more, please email Eric or Joyce for access to the article or to ask any questions you may have.